Toms 24hr Towing Service Holding Family Member’s Ashes HOSTAGE!

User Samantha Lewis writes in about a recent experience with Toms 24hr Towing Service of Springfield, IL!

WOW. Come on now Toms! Let’s make this situation right!

Share This:

98 Comments on "Toms 24hr Towing Service Holding Family Member’s Ashes HOSTAGE!"

  1. Their insurance will pay that.

  2. Okay why were Grandpa’s ashes in the car. Not some where I would just be leaving those. Second they will either have to pay it and ask for ins company to pay them back or wait for ins company to pay it.

  3. Man I worked at Shaners we used to let people get their stuff out as long as their car wasn’t impounded foe certain things

  4. What does matter why they were in there? Maybe she just picked them up? Maybe she was moving them to a different location. It doesn’t matter.
    Also,money doesn’t mean anything when it comes to something like that. I’m sure she would love just to have her Grandpas ashes back verses a check from an insurance company…

  5. Very sad. Give the woman her grandmas ashes

  6. Anything else i can see but a loved ones ashes come on !

  7. They should let her get them out, any other tow company would.

  8. This Woman’s story is one-sided. And is her side. Her car was stolen her car was wrecked she has no insurance and expected to have her car and all of her belongings without paying for anything she expected that we would just give the car back. The police department had it towed and we were the ones who had told it and cleaned up the scene and have stored it for several days. It doesn’t work that way. I am in business to make money just as anyone else is business is doing. Sometimes we dont break even on them types of calls. all we wanted was to be paid for our services on the tow bill no storage not anything esle. just to pay tow Bill and clean up and then she could clean out her personal belongings. As far as Grandpa we don’t want Grandpas ashes . We do have heart at Tom’s Towing some people that we deal with are the ones who doesn’t meaning Samantha Lewis. Apparently Samantha Lewis likes her drama. She wanted it her way or no way, so then she left mad and posted this. And as a reminder we did not steal her car and or wreck It we only provided a service that needs to be paid for

  9. This Woman’s story is one-sided. And is her side. Her car was stolen her car was wrecked she has no insurance and expected to have her car and all of her belongings without paying for anything .she also expected that we would just give the car back. The police department had it towed and we were the ones who had towed it and cleaned up the scene for the police department and have stored it for several days. It doesn’t work her way. I am in business to make money just as anyone else is business is doing. Sometimes we dont break even on them types of calls. all we wanted was to be paid for our services on the tow bill no storage not anything esle. just to pay tow Bill and clean up and then she could clean out her personal belongings. As far as Grandpa we don’t want Grandpas ashes . We do have heart at Tom’s Towing some people that we deal with are the ones who doesn’t meaning Samantha Lewis Apparently. Samantha Lewis likes her drama. She wanted it her way or no way, so then she left mad and posted this. And as a reminder we did not steal her car and or wreck It we only provided a service that needs to be paid for

    • This page is ridiculous!! One sided stories seems like all they post
      Everyone knows that you are Honest and great Business owner Tom Skeeters

    • You are absolutely right Donna Swaggerty. Ridiculous. People post one sided shit all the time but if they knew the other side of the story then they wouldn’t post this shit. Pathetic. Tom Skeeters is a wonderful and caring business owner.

    • Dawn Ford-Carver I know. Sometimes being a owner isn’t always easy decisions
      I can see both sides I just know Tom Skeeters is a honest and caring business owner

    • Thank you Donna Swaggerty I greatly appreciate that and as you know your opinions mean a lot to me sometimes business just isn’t what it’s cracked up to be and as we know in this state business expenses is getting much more difficult.

    • Thankyou Dawn Ford-Carver , I would hope people know me better than that..

    • But her Grandpa’s ashes tho? Can’t you just give her that? And no,I don’t know this girl at all. I just think it’s heartless not to give her the ashes. Keep everything else,but damn at least give her the ashes. I don’t think you should give her anything else until she does pay you. So what happens if she isn’t able to pay? Are you just gonna keep the ashes???

    • Toms towing provided a service and should be paid, it doesn’t matter if the car was stolen, it’s not their problem, Toms towing is a business not a charity, my insurance company will either pay or reimburse me for a tow and if you don’t have insurance than you shouldn’t own a car.

    • I think if they haven’t been paid for their services then ashes or not she shouldn’t get a single thing until they’re paid… pay up or cope with the loss…

    • Gary Klinger thank you
      It’s the law. Toms didn’t make the law. Like you said he provided a service he pays his employees and he needs to be reimbursed ( and he’s not even charging her additional storage for each day)
      His truck use , fuel and cost to run that business isn’t free

    • The service should be paid but at least give her belongings back…damn how petty!! I’m not saying don’t pay the bill I’m saying NOT EVERYONE HAS THAT TYPE OF MONEY ON HAND

    • At least give her back the ashes thats soo shitty.

    • I’ve known Tom for well over twenty years now. Integrity and honesty has never been an issue.

    • Zoey Bettis you have to remember he had to pay his employee and that truck doesn’t run free . He tried to work with her there are expenses that need to be paid it’s not his obligation I agree it’s a bad situation but if she had insurance it would’ve been taken care of. Hopefully she can work it out It’s not like Tom’s going to get rid of anything out of the vehicle he’s been in business a long time
      But like he said it was her way or no way and she didn’t get her way
      Maybe she needs to go back in there and talk to Tom and not in a rage
      Of anger. But as a adult

    • Gary Klinger some people have insurance that is just liability. Meaning you still would be screwed. Should they not own cars either?

    • Her car was stolen, wrecked, she can’t get her belongings and now she has a bill for your towing service. Yeah, it sounds like it’s all her fault. Tom you are coming off as a sleaze bag.

    • Technically John Johnson it is her fault. Had she not owned an uninsured vehicle she wouldn’t be in this mess. Just imagine if she were an unlicensed gun owner and someone stole it and committed a crime. Guess that wouldn’t be her fault either. It’s called being a responsible adult. It takes some people a little longer than others to become one.

    • Well said. Not everything in this world is free. You have a business to run.

    • John Johnson it’s not his fault her car was stolen
      He has to pay employees and expenses . He tried to reason with her and then she did this . ( which he does not have to do ) Not the way to handle the problem. And if she has a loan on a vehicle she should have insurance anyway !!

    • Why were her grandfather’s ashes in the car? And I’ve had a car towed with everything in it. You don’t get it back at any place without paying. It’s the way it works. Were we upset? Of course. But we didn’t go and try to ruin a man’s reputation because he was doing his job.

  10. Pays to have insurance even just the bare minimum. Shame on her for riding dirty with grandpa’s ashes

  11. Curious bystanders would like to know what it would cost to free grandpa’s ashes?

    • Original post says $180

    • Office tried to work with her, she wasnt having it. . As stated she wanted it her way or no way. Grandpa is apparently hanging from a mirror whatever that may be. When it comes to certain things be would not do that we are not heartless we are good people. And as far as the 180 she was told a lot less than that. She could have had Grandpa’s ashes without paying anything but she wanted to blow up and storm out the door. And make this post. But when they come to get an item out of a car they want to take everything including batteries radios anything attached to the vehicle one thing leads to another and to another and into another the there’s never a dead end Road when it comes to these situations. but we would gladly have gone out to her car and got Grandpa’s ashes and brought them to her, without cost or incident.. or anything else stated by law. this is the last time I’m explaining myself

    • I understand completely! There is 2 sides to every story to bad some like to bash others on social media god bless grandpa!

    • Tom Skeeters you tried. I knew there was more to the story. I have my moms ashes and I sure wouldn’t be hanging them up in my car. She is around my neck at all time.

    • Penney Miller he tried to work with her .
      After her posting this I wouldn’t give her anything . It’s tough having a small business without this kind of crap . I know you being in a small business you carry insurance !!!! And you wouldn’t go around bashing another business she is 100% at fault no one else

    • I agree Donna Swaggerty! I looked her up and her profile speaks volumes wow

    • You say you would have done it, why don’t you just do it? Grab them without her going to the car and hand them to her.

  12. We had a situation like this with a tow company in Decatur. My dad’s ashes were in his truck when they repossessed it and the the tow company refused to let us get him out of it…

  13. If it was a relative of mine, I wouldn’t havent any problem paying the $180. Then again, I wouldn’t leave them in the car in the first place.

  14. I get where Tom’s Towing is coming from. That said, Show the heart you speak of. Let her have the ashes and hold the rest until you are paid. Be the type of person we need in today’s world. The compassion will make for a way better story than this!

  15. I never once said I wanted my car or any of the other belongings in the car I simply asked for the ashes on the rear view mirror! I get u need to be paid for ur services. But seriously this case u make it sound like I walked in and wanted my car! NO! I shouldn’t have to pay for my belongings when the car was stolen and totaled! Something I will never get back unless I pay u 150$ ya u have a heart alright! Round of applause for toms!!

  16. I’ve known Tom Skeeters since I was 12, he would give the shirt off his back to help someone!

  17. I’ve known Tommy for several,years also and as a business owner there are laws and rules we have to go by a lot of people think the tow world is just 100% profit we all have jobs to do to try to keep our companies going, and like you said there are always 2 sides to the story , believe me I hear it all the time doing parking enforcement no one likes getting there cars towed for there own mistakes but it’s always the tow companys fault hang in there Tom it’s just a job!!

  18. Pay your bill ‍♀️ get your car back ‍♀️ get your belongings ‍♀️ this is stupid. There are
    Not exceptions. Yea you need those ashes, that’s sad and hurtful. But pay your bill and all your stuff you can have back ‍♀️‍♀️‍♀️‍♀️‍♀️
    It’s not like they are threatening to throw it away or threatening to at all.?!!? ‍♀️‍♀️ pay the damn bill. Get yourself some Esurance ‍♀️‍♀️‍♀️‍♀️

  19. Now was the car legitimately stolen and wrecked? I know her last one she totaled herself. Stop drinking and driving.

  20. Just like Mega Services out of Peoria. They repossessed a vehicle that was not mine but I had things in it, like my wallet and car seat. The lady there is a complete bitch and had horrible customer service. I mean I didn’t even own the car and was only asking for my things. Rude rude rude!

  21. The simple solution here is she needs to get the total owed to Mr. Skeeters then get her family and friends to give her the money for Grandpa. Those here on this post who support her chip in 20.00 a piece and help her and gramps… Lesson in the future carry insurance in case your car gets stolen again.

  22. I think that this is something crazy how dare they keep the ashes have some humanity if your family died toms towing and someone else held the ashes hostage wth would you do take it to the internet right just saying

  23. Everyone is a victim. Pay the dang $180 fee that toms towing is charging you because your car was wrecked and they had to go and take time out of their day to pick up your mess. Regardless of if it was stolen, it is still YOUR property. Pay the petty $180 and move on.

  24. Just be the better person, and return the ashes. It isn’t worth all the bad PR…… Word of mouth can destroy a business…..

  25. Tom Skeeters is a stand up guy, this post is BS! Springfield IL Exposed should get both sides of the story before blasting someone’s business unfairly.

  26. I had them come unlock my car once when I locked my keys In the car and the pole thing he used to do it hit my windshield and cracked it and when I said something he tried saying he didn’t do it. Then I tried calling into Tom every day for a week and the receptionist lady was super rude and never put me through to him. Therefore nothing was ever done. would never go back or recommend them!

  27. Cammo Huntin | July 11, 2017 at 11:31 am | Reply

    Uhh..why were Grampy’s ashes “on the rearview mirror”? I thought it would be an urn or something..so what, it’s just a little bit? Those mirrors don’t hold much..WHERE IS THE REST OF GRAMPA? OMG. WHAT HAVE YOU DONE WITH HIM?

  28. If I was out driving my car and I crashed it without insurance. I would probably leave the scene and report it stolen too .

  29. I have worked for Tom’s for a few years now and I have the best boss I could ask for. Everyone there is kind caring people so you people are shaming a good business and have no clue the story behind it. Everyone wants to believe everything they hear then it makes you as little as this Facebook page for bashing good businesses left and right. And you want the fact well we tried to work with lady and we never had a chance and she was told “let me see what I can do.” We got the call from the police at 4:55 a.m on Saturday the police for vehicle crash where the driver was m.i.a and the keys were left in vehicle. Police tried to contact registered owner and were not successful. So it ended up at our lot. The owner did not contact us till Sunday night and now claims it was stolen. We told her the rules which apply to everyone that they needed to pay and under the circumstances we even cut her a break and told her “let me see what I can do” and she went straight to this. Then we called her and told her she was jumping the gun and even told her asked her to update the post and we would help her out and she refuses so we have gave her every opportunity and never even told her she couldn’t have them we simply said give me your name and number and I will talk to the boss and see what we could do.” All of this would have been avoided and she would have had the ashes if she simply would given us 30 mins to ok it but instead she chose to take childish measures.

  30. And in my very own opion this women wants to play the victim not has one person thought about the real victim. How a about the poor guys vehicle her car hit who’s insurance company has to pay and he will have to pay for the deductible to fix his truck that was just sitting outside his house because she is careless enough to not carry insurance.

  31. A good business owner | July 11, 2017 at 6:38 pm | Reply

    I have known tom for years even had a friend that worked for him the guy is a crook and always will be! He will tow your car and charge you a stupid amount to see if you will pay it if you dont he will keep it and try to sell it for 5grand when its worth 500. Dont do any bodywork or mechanic work for him or even buy and parts from him he charged a guy 300 for some parts the was telling people said guy owed him 900 for the parts talking shit when he was confronted about it he shriveled up into the snake that he is

  32. This whole matter had gotten far outta hand! I’ve talked to the tow yard n I’ll be there tomorrow ! Smh… As for some of u! U are what’s wrong with this world!

  33. I apologized for that post this morning when u finnaly called me back! Told u I would be in tomorrow to talk! Everyone else and their opinions who dont even know what happen is making this all do much worse! This exposed bs wasn’t even needed the post was deleted shortly after! I just had questions that no one was really telling me. Whole situation caught me off guard. But this is America now a days cause people have no lives! Tom I will be there tomorrow to discuss this matter !

    • Well I’m glad to see you stepped up like a adult . This could have been handle so much different than the way you did .
      Tom Skeeters is a genuinely great guy and has a very reputable business. Unfortunately this page doesn’t help as you can clearly see .
      Hope you and Tom get it worked out . It’s just about business
      I just hope everyone else gets to see your apology
      You did the right things by apologizing
      Have a good day
      Life is too short for all this unnecessary drama

    • I totally agree Donna Swaggerty. Thank you for the kind words all that you do and what you stand up for. You have a great family and you have great friends.

    • Tom Skeeters you’re more than welcome and I can understand she was probably thrown off by the situation hopefully you guys can get it resolved I just hate that it escalated to this level

  34. I am not a crook big man that is anonymous if you know so much about me why don’t you show yourself. As a matter of fact I invite you to come up here and talk to me at my shop. Your story about me being crooked is not true and as far as me taking a $500 car in selling it for $5,000 I have never gotten $5,000 from a car sale. I do not sell parts here so that is also. Again mr. Anonymous come on up let’s talk about it incorrect

  35. I am not a crook big man who is anonymous if you know so much about me why don’t you show yourself. As a matter of fact I invite you to come up here and talk to me at my shop. Your story about me being crooked is not true and as far as me taking a $500 car and selling it for $5,000 I have never gotten $5,000 from a car sale. mr. Anonymous come on up let’s talk about it . Your information is incorrect. $900 in Parts really I have never received $900 in parts for any car . You must have me mistaken with someone else. Only snakes stay anonymous

  36. Robert Stevenson | July 12, 2017 at 11:46 am | Reply

    The whole matter has gotten out of hand? You’re the one who tried to bring the guy down through posting the article! It seems clear, although impossible to prove, that you wrecked your car while drunk or high, and maybe knew that subsequent Duis and DUI with no insurance are felonies so you ran and reported the car stolen (Thiefs don’t leave all the belongings in cars they steal). Doesn’t matter if you wrecked it or not, but it does matter that you care so little for gramps as to drive around with him messed up and with no insurance. Assuming Tom is telling the truth, and that he did try to let you have the ashes at first, the rest is on you. I get the people saying he should be the better person or avoid the bad press, but at this point, it might hurt to give in, and I highly doubt this post could drive him out of business. Just go apologize and ask nicely…or pay your bill and buy insurance. Still, seems like YOU, Sam, are what’s wrong with the world though…

  37. Tom is great some other other companies might be on bs but tom always been great to deal with

  38. Mr. Anonymous the one who has no balls to show himself. Sitting there calling me a crook telling people I get $5,000 out of a $500 car and $900 out of parts that were only worth $300 hand shriveling my shoulders into a snake that I am. Why don’t you come to my office and we will discuss this matter. I am tired of being falsely accused now man up come and see me let’s have a conversation about this. Maybe we can make this right

  39. Snarky McSnark | July 13, 2017 at 12:46 am | Reply

    Toms is great, one time my car was stolen and found wrecked with four dead hookers in the trunk. Tom was super-nice, and let me get the hookers out for nothing.

Leave a comment

Your email address will not be published.


*


Copyright © 2017 Exposed Publishing, NFP All Rights Reserved. 

Like Us On Facebook!