Today we bring you the review of the Olive Garden in Springfield, Illinois!
2991 Veterans Parkway,
Springfield, IL, 62704
Typically we like to do reviews on Local Businesses, but at times you will see we are going to do some “Chain Restaurants”.
Last weekend a few members of Exposed Publishing, NFP decided to head on over to our local Olive Garden for dinner and a quick meeting. Here is how it went down though…
Our party arrived at separate times (about 15 minutes apart), the first guest was seated and waited for the others to arrive. The waiter during the entire time did not even approach the single guest who arrived first. After the entire group arrived we waited and additional 10 minutes for our waiter to appear.
Normally at Olive Garden you are asked if you want to sample some wine, on this day our particular server decided he didn’t want to do that (nor did he remove the wine glasses the entire time from our table).
Anyway we moved past that (no big deal) and placed our orders. We ordered an Alfredo Dipping Boat for our breadsticks, and each person ordered either soup or salad. Several minutes later a food runner brought the soups & salads. They also brought the breadsticks (no Alfredo Boat though), we asked for it and the runner never brought back. We all ate our first round of salad, soup, and breadsticks and we start looking for our server. Mind you all of our drinks are empty as well and had been for some time. Finally our server appeared and guess what? He had the Alfredo Boat with him… No refills though! He then asks us if we need anything and we all look at him and say a refill and another bowl of soup etc (he wasn’t too happy).
The refills and second round(s) of soup/breadsticks started appearing separately (one persons then another then another) apparently he didn’t like using a tray.
Our main courses came and the food was amazing. The food runner who delivered it asked if we needed anything and we all asked for refills again since our cups were all empty!
Our server never came to ask our how our main courses were… He did come by and started pre-busing the table though when we were all finished with them. We had to tell him that we wanted dessert (he never asked), his response was to order off the kiosk and pointed at it!
Since we wanted the dessert we ordered it off the damn kiosk..
Needless to say the waiter never even brought us our final bill. We ended up paying via the kiosk thing as well.
Want to hear the kicker though, as we were getting ready to leave two young/attractive African American Girls were seated right across from us. Our Server (also African American) literally ran over to them and was the nicest and friendliest person to them! Tsk Tsk..
Our review of Olive Garden is a D and the only reason it isn’t and F is because the food was amazing. The server just ruined it for us sadly!